Frequently Asked Questions
Where can I find my Student ID Number (a.k.a. MSMC ID Card Number)?
Your student ID number can be found either on your student ID card or on the printed materials you received from the college.
What if I forget my Logon ID (a.k.a. Screen Name or Username)?
If you lose or forget your Logon ID, simply repeat the activation process. Your Logon ID will remain the same after initial activation.
What if I forget my password?
If you lose or forget your password, or need to change your password, simply repeat the activation process and choose a new password. Your Logon ID will remain the same after initial activation.
Whom do I contact if I need help?
If you need further assistance, please contact the IT Help Desk at 845-569-3491 or via email at email@example.com. Alternatively, you can visit the Help Desk in room 13, Aquinas Hall.